Legal jargon.
1. Privacy Policy

Effective Date: 06/08/2026

We at Theseus Deep Cleans would like to make it known that

Information We Collect

We collect personal information that you voluntarily provide to us when requesting a quote, booking a service, or communicating with us. This information includes:

  • Contact Information: Full name, phone number, email address, and service address.

  • Payment Information: Payment details processed securely through our third-party payment provider. We do not store credit card numbers on our servers.

  • Job Details: Specific notes, photos, or instructions regarding your property.

How We Use Your Information

We use your information strictly to perform the service you hired us to complete. This includes:

  • Scheduling, confirming, and executing your deep cleaning service.

  • Contacting you regarding your booking, estimates, or service updates.

  • Billing and payment processing.

Data Retention & Security

  • No Selling or Renting: We do not sell, rent, or trade your personal information to third parties under any circumstances.

  • Data Deletion: Once your cleaning job is complete and payment is processed, your job details and personal records are safely archived or deleted, unless you request recurring services, ask us to retain your account details for future bookings, or where retention is required by law for accounting purposes.

Contact Us

If you have questions about this policy or wish to request the deletion of your account details, please contact us at liamtheseus@gmail.com

2. Terms of Service & Cleaning Policy

1. Scope of Service & Customer Obligations

  • Access & Utilities: The customer agrees to provide clean running water, electricity, and safe, unimpeded access to the property at the agreed-upon appointment time.

  • Property Hazards: Customers must inform us of any hazardous conditions (e.g., exposed wiring, mold, pest infestations, fragile or damaged fixtures) prior to service. We reserve the right to cancel or adjust service if safety conditions are compromised.

  • Valuables: Please secure all cash, jewelry, heirlooms, and sensitive items prior to the team's arrival.

2. Cancellations & Rescheduling

  • Notice Requirement: Cancellations or rescheduling requests must be submitted at least 24 hours before the scheduled appointment.

  • Cancellation Fee: Cancellations made within less than 24 hours of the appointment time, or failure to grant access to the property upon arrival, may incur a cancellation fee of [e.g., $50 or 20% of the quote].

3. Satisfaction Guarantee & Claims

  • Reclean Policy: If you are dissatisfied with any area included in your agreed deep-cleaning checklist, you must notify us within 24 hours of job completion. We will return to re-clean the specific area at no extra charge.

  • Limitation of Liability: Claims for damage or missing items must be reported within 24 hours of service completion. Our maximum liability for any damaged or broken items is limited to the cost of repair or replacement value of the specific item, capped at the total cost of the cleaning service provided. We are not responsible for damage caused by pre-existing wear and tear, improper installation, or unstable fixtures.